Social psychologists found that when people were exposed to an unfamiliar face they made judgements about attractiveness, like-ability, trustworthiness, competence, and aggressiveness in about a matter of seconds. Yet we know establishing genuine trust in a relationship takes time. It is essential for leaders to forge trusting relationships with their: team colleagues; stakeholders; customers; and whomever they report to. Over the last few weeks the theme of building tru
